Please Don’t Waste Your Training Budget

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Training is insufficient; check out the recall metrics. Theory alone won’t get you across the line. Practice that isn’t fit for the context your team operates within doesn’t last. The bottom line is that off the shelf learning solutions simply provide very limited value. Our work combines the best elements from our 20 years of applied organizational research with behavioral science, psychology, sociology, neuro-linguistic programming, and more, all in service of accretive business outcomes.

What we have discovered, and proven time and time again, is that when you bring together individuals and involve them in co-creating the solutions and answers you are seeking to develop, you’ll create teams that are able to thrive and generate exponential outcomes even when the context in which they are operating is challenging, fast-moving, or rooted in specific structures, roles, and old-world paradigms. We know from our experience of working with silo-based organizations across the world that your clients and partner organizations are demanding more and more from you, asking you to be more flexible, adaptive and innovative in solving complex problems. This context is hard enough, though to add to the mix, your teams are also faced with bureaucracy and legacy processes. In addition, they’ll have their own preconceived notions of whether change is good or bad, and their own limits on what they are willing to (or believe they are capable of) changing.

Hungarian-American psychologist Mihaly Csikszentmihalyi explains, through his work on the concept of flow, that the “Control of consciousness determines the quality of life”. For me, this sums up why our client partnerships are so successful. We hear all about the context within which people are operating and the challenges they are facing, and we tailor specific experiences to meet the needs of the very participants who need the support. We supercharge the results by asking the participants who need the solutions to co-create the answers with us. What follows is a bespoke experience that meets – or exceeds – the needs of the client stakeholders, covering leadership and functional teams, HR, Learning and Development, and so many more. Suddenly, the experience goes from “here’s something company X created without knowing who we are and what we do”, to, “our people co-created this experience with our partners at Ferrazzi Greenlight, and it’s amazing – why didn’t we do this sooner?!”.

People are your best asset and they need you to invest in them so they can be even better. Part of that investment is trusting them to know what needs to be done, and to let them do it – better. That kind of permission opens up all sorts of opportunities that never existed before, and brings with it significant business benefits including streamlined processes, reduced costs, increased sales revenue, more team members meeting their targets, more engaged teams, higher levels of trust, better client relationships, deeper personal relationships, and so much more.

The key is finding a way to rapidly drive to outcomes that are relevant for your organization, and our proven process takes the best of what you and your teams know, the best of our practical and theoretical experience, and delivers them in such a way that exponentially increases buy-in and the value of the desired outcomes, along with sustainment. Requirements and solutions evolve through collaboration between self-organizing cross-functional teams to achieve critical business results. We coach individuals and teams in specific practices that foster the kinds of behavior that encourage frequent inspection and adaption, teamwork and accountability, and the alignment between team action and customer needs. And we do all of that in a way that is engaging, interesting, and, yes, fun. Because it’s ok to have fun while we are driving to better business results and changing the world.

Reach out if you’d like to hear how we can partner with you to create an experience – whether one-off or multi-session – that will empower your people to want to aim higher, together. If you’d like your team to be agile in mindset, behavior, and practice, in service of bringing greater value to your clients, get in touch and we can provide guidance on how you can enable your people to have more control, satisfaction and joy in their day to day work. Plus, if you have an existing change initiative underway, take our change initiative diagnostic and we’ll debrief the results with you as our gift.